FAQ PAGE

Frequently Asked Questions:

What is The Big Deals Online Store?

Simply put, the Big Deals Online store is a way for you to save money on items or services you buy retail all the time. But you won't pay retail with The Big Deals site and you can feel warm and fuzzy for supporting your local area businesses! We offer goods and services from local businesses at a deep discount to you. All you have to do is buy a gift certificate through the Big Deals site and save, save, save! If you have a business you would like to see on our program please call the station at 507-444-9224, Monday through Friday.

How do I order items?

You can order items at The Big Deals Store:

-- online at http://kowzkrue.bigdealsmedia.net

I'm concerned about giving my credit card on the internet!

We use a secure server and encryption software to keep your credit card information secure. 

How is my privacy protected?

We will not give or sell your personal information to third parties. No selling lists. No spam. We may from time to time send you information about the Big Deals store specials or alert you to specials. But if you don't want these updates, simply let us know and we'll take you off our email list.

How much is shipping and handling?

Shipping and handling is on us. No charge.

When will my certificates arrive at my mailbox?

We will process all orders within 1 - 2  business days following your online transaction. You should see certificates in your mailbox within the next five business days from date of purchase. If you do not receive them within that time frame, please contact us. 

What is your return policy?

All sales on The Big Deals Online Store are final. We do not make refunds on orders after payment for your certificates are made. Once a credit card transaction online is made, there will be no refunds.

What happens if I don't use my entire gift certificate amount?

Please use your gift certificate in one visit. Businesses do not give change or credit for unused gift certificate values.

There are no expiration dates on our Big Deals certificates, unless otherwise noted.

If you have any questions regarding the Big Deals Online Store, you can call anytime during business hours 8 a.m. to 5 p.m. Our phone number is 507-444-9224 or email us at bigdeals@kowzonline.com

DISCLAIMER:  We are not responsible for any lost, stolen, destroyed or mutilated certificates.